Terms and Conditions

Please read these Terms and Conditions (“Terms“) carefully before using the website located at nashvillecomeshomelive.com (the “Site“), purchasing tickets, subscribing to updates, or otherwise interacting with Nashville Comes Home Live (“NCHL,” “Company,” “we,” “us,” or “our“).

By accessing or using the Site, purchasing tickets, submitting a form, or subscribing to SMS or email communications, you (“you” or “User“) agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Overview of Services

NCHL produces intimate, in-the-round live music events featuring Nashville-based songwriters, held in Southern Nevada. Through the Site you may:

• Learn about upcoming shows, artists, and venues
• Purchase event tickets via our third-party ticketing platform
• Purchase merchandise via our online shop (hosted on a separate subdomain)
• Make donations to our nonprofit partner, Positively Arts, via a third-party payment processor
• Sign up to receive email and/or SMS updates about future shows, artists, and special offers

Some of these functions are provided through third-party platforms (see Section 6). Your use of those platforms may also be governed by their own separate terms and privacy policies.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase tickets, make a donation, or submit information through the Site. If you are under 18, you may use the Site only with the involvement of a parent or legal guardian.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local law
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Interfere with or disrupt the Site, servers, or networks connected to the Site
• Use automated means (bots, scrapers, etc.) to access the Site without our prior written consent
• Upload or transmit viruses or other malicious code
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

We reserve the right to suspend or terminate your access to the Site at our discretion for conduct that we believe violates these Terms or is otherwise harmful to NCHL, other users, or third parties.

4. Tickets and Events

• Tickets to NCHL events are sold through our third-party ticketing provider. Ticket purchases are subject to the ticketing provider’s own terms, fees, and refund/exchange policies in addition to these Terms.
• All ticket sales are generally final. Except where required by law or expressly stated at the time of purchase, we do not offer refunds or exchanges for change of mind, inability to attend, or similar reasons.
• If an event is canceled or rescheduled by NCHL, ticket holders will be notified using the contact information provided at purchase, and refund or exchange options (if any) will be communicated at that time.
• Show dates, venues, lineups, and artists are subject to change without notice. NCHL is not responsible for costs incurred by ticket holders (e.g., travel, lodging) due to a schedule change, cancellation, or lineup change.
• Venue rules (including bag policies, age restrictions, and conduct standards) apply to all attendees and are set by the venue.

5. Merchandise and Donations

• Merchandise purchased through our online shop is subject to the shop platform’s separate terms, shipping policies, and return policies.
• Donations made to our nonprofit partner, Positively Arts, are processed through a third-party payment processor. Donations are generally non-refundable except as required by law. NCHL does not control, and is not responsible for, the tax-deductibility determination, receipting, or use of funds by Positively Arts; please consult Positively Arts directly regarding donation-related questions.

6. Third-Party Links and Services

The Site contains links to, or integrates with, third-party websites and services, including our ticketing platform, our online store, our donation payment processor, and our marketing/CRM platform. We do not control and are not responsible for the content, privacy practices, or terms of any third-party site or service. Your interactions with those third parties are solely between you and them, and are governed by their own terms and privacy policies.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, artist likenesses used with permission, audio/video clips, and the overall look and feel — is owned by or licensed to NCHL and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on the Site without our prior written consent, except for personal, non-commercial use.

8. User Submissions

If you submit information through a contact form, sign-up form, or similar feature, you grant NCHL a non-exclusive, royalty-free right to use that information consistent with our Privacy Policy for purposes such as responding to inquiries, sending updates, and operating our marketing programs. Do not submit any content that is unlawful, defamatory, infringing, or that you do not have the right to share.

9. Website Analytics — Google Analytics & Google Search Console

We use Google Analytics to help us understand how visitors use the Site (e.g., pages visited, time on site, general geographic region, and referral source) and Google Search Console to monitor and maintain the Site’s presence in Google Search results.

• These tools may use cookies, pixels, or similar technologies to collect information about your use of the Site. Google Analytics data is generally aggregated and used for analytical purposes; it is not used by us to personally identify you.
• Data collected through these tools is subject to Google’s own privacy practices. You can learn more, and review Google’s privacy practices, at https://policies.google.com/privacy.
• You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser’s cookie settings to block analytics cookies.
• For more detail on our use of cookies and analytics tools, please see our Privacy Policy.

10. SMS / Text Messaging Terms

If you provide your mobile phone number and opt in to receive text messages from NCHL (for example, through a sign-up form on the Site), the following terms apply. These terms are provided in addition to, and consistent with, our standalone SMS Terms page.

a. Consent. By submitting your mobile number through our sign-up form(s) and checking any applicable consent box, you agree to receive recurring automated and/or manual marketing and informational text messages (e.g., show announcements, ticket on-sales, artist updates, special offers) from Nashville Comes Home Live at the mobile number provided.

b. No Purchase Required. Consent to receive SMS messages is not a condition of any purchase.

c. Message Frequency. Message frequency varies (for example, around show announcements and on-sales). You may receive multiple messages per month.

d. Message and Data Rates. Message and data rates may apply, depending on your mobile carrier and plan. Please check with your carrier for details.

e. Opt-Out. You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation message that you have been unsubscribed, and you will no longer receive SMS messages from us unless you opt back in.

f. Help. For help at any time, reply HELP to any message, or contact us at info@nashvillecomeshomelive.com and 725-201-0411.

g. Supported Carriers. Carriers are not liable for delayed or undelivered messages. We are not liable for any delays or failures in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator.

h. Mobile Number Sharing. We do not sell, rent, or share your mobile opt-in information or phone number with third parties or affiliates for their own marketing or promotional purposes. Your number is used solely to send you the communications you’ve opted into, and to operate our own text messaging program (including through our SMS/CRM platform provider). This does not include our messaging platform provider(s) or other vendors who process this data on our behalf in order to deliver messages to you.

i. Compatible Devices. You must have a mobile device compatible with SMS/MMS messaging, and your carrier’s messaging and data plan will apply to messages sent and received.

j. Applicable Privacy Policy. Your information is handled in accordance with our Privacy Policy, which describes how we collect, use, and protect your personal information, including information collected through our text messaging program.

k. Changes. We may modify or discontinue our SMS program, or these SMS terms, at any time. Continued participation in the program after such changes constitutes acceptance of the updated terms.

11. Email Communications

By submitting your email address, you may receive marketing and informational emails from NCHL. Every marketing email includes an unsubscribe link, and you can opt out of future emails at any time by clicking that link.

12. Disclaimer of Warranties

THE SITE, AND ALL CONTENT, INFORMATION, AND SERVICES MADE AVAILABLE THROUGH IT, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NCHL AND ITS OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, ATTENDANCE AT AN EVENT, OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO NCHL, IF ANY, IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless NCHL, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

15. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in Clark County, Nevada, and you consent to the jurisdiction of those courts.

16. Changes to These Terms

We may revise these Terms from time to time. The updated version will be indicated by an updated “Last Updated” date, and will be effective as soon as it is posted. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have questions about these Terms, please contact us at:

Nashville Comes Home Live Email: info@nashvillecomeshomelive.com Phone: 725-201-0411