SMS Terms

Nashville Comes Home Live (“NCHL,” “we,” “us,” or “our“) offers a text messaging (SMS/MMS) program to keep you updated on show announcements, ticket on-sales, artist updates, and special offers. These SMS Terms & Conditions (“SMS Terms“) describe how our text messaging program works. They supplement our Terms & Conditions and Privacy Policy, which also apply.

By opting in to receive text messages from NCHL, you agree to these SMS Terms.

1. The Program

By submitting your mobile phone number through a sign-up form on nashvillecomeshomelive.com and checking the applicable consent box, you consent to receive recurring marketing and informational text messages from Nashville Comes Home Live, sent by or on behalf of NCHL using an automatic text messaging system. Messages may include:

• Show and event announcements
• Ticket pre-sale and on-sale alerts
• Artist and lineup updates
• Special offers and promotions
• Occasional program-related notices (e.g., changes to this SMS program)

2. Consent Is Not a Condition of Purchase

Consent to receive text messages is not required as a condition of purchasing any goods, services, or tickets from NCHL. You may purchase tickets, merchandise, or make a donation without opting in to SMS.

3. How to Opt In

You may opt in to the program by:

• Submitting your mobile number through a sign-up form on our Site and affirmatively checking the SMS consent checkbox, or
• Texting a designated keyword to our SMS number, where applicable.

By opting in, you represent that you are the owner or authorized user of the mobile number provided and that you are authorized to consent to receive messages at that number.

4. Message Frequency

Message frequency varies based on our event and announcement schedule. You may receive multiple messages per month, particularly around show announcements and ticket on-sales.

5. Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and plan. Contact your carrier for details about your specific plan.

6. How to Opt Out

You can cancel the SMS program at any time. Text STOP to any message you receive from us. After you text STOP, we will send you a one-time confirmation message that you have been unsubscribed. After that, you will no longer receive text messages from us, unless you opt back in.

If you are experiencing issues, you can also opt out by contacting us directly at info@nashvillecomeshomelive.com or 725-201-0411.

7. How to Get Help

Text HELP to any message from us for assistance, or contact us directly:

• Email: info@nashvillecomeshomelive.com
• Phone: 725-201-0411

8. Supported Carriers

Our text messaging program is supported by major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. We are not liable for delays or failures in message delivery that occur due to network transmission issues outside our control.

9. Mobile Device and Carrier Requirements

To participate, you must have a mobile device with SMS/MMS text messaging capability. Standard message and data rates charged by your carrier may apply to messages we send and that you send to us.

10. Your Mobile Information Is Not Shared for Third-Party Marketing

We do not sell, rent, lease, or otherwise share your mobile phone number or opt-in consent with any third party or affiliate for their own marketing or promotional purposes. Your mobile information is used solely to operate NCHL’s own text messaging program.

We do work with a third-party messaging/CRM platform (GoHighLevel) that helps us deliver and manage text messages on our behalf. That provider processes your information only as necessary to send messages for NCHL and does not use it for its own independent marketing purposes.

11. Privacy

Your information is collected, used, and protected in accordance with our Privacy Policy. Please review it for full details on how we handle your personal information, including information collected through this SMS program.

12. Changes to the Program or These SMS Terms

We reserve the right to modify or discontinue our text messaging program, or these SMS Terms, at any time, with or without notice. Continued participation in the program after changes take effect constitutes your acceptance of the updated terms. The “Last Updated” date at the top of this page reflects the most recent revision.

13. Contact Us

If you have questions about our SMS program or these SMS Terms, contact us at:

Nashville Comes Home Live Email: info@nashvillecomeshomelive.com
Phone: 725-201-0411